YOUR ACCOUNT
How do I log in to my account or create a new account?
What if I can’t remember my password?
Don't worry! Simply click on "Forgot My Password" on the login page, and we will send you a secure link to reset it.
Can I update my personal information in My Account?
Yes. You can update your personal information in "My Account." Simply go to "My Account" to enter your updated personal data.
How do I delete my account?
If you wish to delete your Medella Springs account, please contact our customer support team. They will guide you through the necessary steps.
Will my personal information be kept secure?
Yes, your personal information is kept secure. Medella Springs takes data security very seriously and employs industry-standard measures to protect your information.
ORDERS & SHIPPING
Where else can I shop Medella Springs?
You can shop Medella Springs products directly from our online store, on Amazon, and at select retail locations. Stay tuned as we continue to expand where you can find us!
I tried ordering through the website but it's not going through - what do I do?
Most ordering issues can be fixed with a few quick steps:
- Try using a different browser
- Force stop and restart your browser
- Clear your browser cache
If you’re still having trouble, reach out to us at info@medellasprings.com, and we’ll be happy to help!
Can I cancel or edit my order?
If you need to cancel or make changes to your order, please reach out to us at info@medellasprings.com as soon as possible. We’ll do our best to assist you before your order ships. Once it’s on its way, we won’t be able to make any changes—but we’re happy to help with any other questions!
How do I confirm my order has been placed?
Once your order is successfully placed, you’ll receive a confirmation email—this may take up to 20 minutes to arrive. If you don’t see it in your inbox, be sure to check your spam or promotions folder just in case. If you still haven’t received it, reach out to us at info@medellasprings.com, and we’ll be happy to assist you.
I haven’t received a confirmation email - what do I do?
Once your order is successfully placed, you’ll receive a confirmation email—this may take up to 20 minutes to arrive. If you don’t see it in your inbox, be sure to check your spam or promotions folder just in case. If you still haven’t received it, reach out to us at info@medellasprings.com, and we’ll be happy to assist you.
How do I find my order number?
Your Medella Springs order number can be found in your confirmation email, which is sent shortly after you place your order. If you don’t see it in your inbox, be sure to check your spam or promotions folder.
Still need help? Reach out to us at info@medellasprings.com—we’re happy to assist you!
How can I check the status of my order?
You can check the status of your order by going to your account and selecting "Order History." You will also receive a confirmation email with shipping details and a tracking number. Use the tracking number to see the estimated arrival date.
What are your shipping policies? Do you offer free shipping?
Yes, we offer free shipping on all orders! If you have any questions, feel free to reach out to us at info@medellasprings.com.
Do you ship internationally? If so, which countries do you ship to?
Currently, we only ship in the U.S. and U.S. territirories. If international shipping becomes available in the future, we’ll be sure to share updates on our website.
If you have any questions, feel free to reach out to us at info@medellasprings.com—we’re happy to help!
How can I track my order?
Tracking your order is easy! Just check your confirmation email—it includes a tracking link that lets you follow your package every step of the way. Simply click the link, and you’ll see the latest updates on your delivery.
Can’t find your email? Check your spam folder or reach out to us at info@medellasprings.com—we’re happy to help!
What should I do if my products arrive damaged?
First of all, don't panic! We've got you. We are so sorry you had to experience this. If your order arrives damaged and/or unusable, please contact us at info@medellasprings.com. Our team will get in touch with you within 24 hours.
What do I do if my package is lost or stolen in transit?
We hope this never happens, but if your package is lost or stolen, please contact us at info@medellasprings.com. Our team will get in touch with you within 24 hours.
How can I contact your Customer Support?
We're here to help! You can reach our Customer Support team in a way that’s most convenient for you:
- Give us a call at (513) 486-3353.
- Send us an email at info@medellasprings.com, and we’ll get back to you within 24 hours.
Whatever you need, we’re happy to assist!
What happens if my order contains out-of-stock items?
If any items in your order are out of stock, don’t worry—we’ll ship them as soon as they’re available! You’ll receive a separate shipping confirmation once they’re on the way. If you have any questions, feel free to reach out to us at info@medellasprings.com.
How long will it take for my order to be shipped?
We process orders quickly! Orders ship on business days (Monday–Friday) within 24 hours of being placed. Once your order is on its way, you’ll receive a confirmation email with a tracking link so you can follow its journey.
Delivery times depend on the shipping method selected at checkout and the carrier's estimated timeframe. If you have any questions, feel free to reach out to us at info@medellasprings.com—we’re happy to help!
PAYMENT INFORMATION
What currency are our prices listed in?
What Payment methods do you accept?
We currently accept credit cards as our payment method. If you have any issues at checkout, feel free to reach out to us at info@medellasprings.com—we’re happy to help!
Are taxes included at checkout?
Yes, taxes will be included at checkout. Please note that these fees are determined by your state and are beyond our control.
How do I enter a discount code?
On the checkout page, before clicking 'Complete Order,' you’ll see a box in the upper right corner to enter your discount code. Simply type in your code and click 'Apply'—your total will update automatically to reflect the discount.
Please note that only one promo code can be used per order, and discount codes cannot be combined
Help! My promotion code isn’t working!
Oh no! If your promo code isn’t working, try this:
-Copy and paste the code to avoid typos.
-Check for extra spaces before or after the code.
-Make sure it’s still valid, as some promos expire.
Still having trouble? We’re happy to help—reach out to us at info@medellasprings.com!
Can I use multiple payment methods for one order?
We currently accept only one payment method per order. If you’re having trouble completing your purchase, feel free to reach out to us at info@medellasprings.com, and we’ll be happy to assist you!
RETURNS, EXCHANGES & REFUNDS
Can I get my money back if I am not satisfied?
We want you to love your Medella Springs products! If you’re not satisfied, we offer a 30-day money-back guarantee. Just reach out to us at info@medellasprings.com, and we’ll make it right.
What is your return policy? - Free returns
We accept returns within 30 days of your purchase for a full product refund (excluding shipping costs). Sale and promotional items are final and cannot be returned—but they make great gifts to share with friends or family!
To start a return, contact us at info@medellasprings.com, and we’ll be happy to assist you!
How do I make a return?
To start a return, reach out to our Customer Support team at info@medellasprings.com, and we’ll guide you through the process. We’ll provide the necessary instructions and a prepaid shipping label to make your return as smooth as possible.
Please note:
-Returns can take up to 2 weeks to process, and refunds may take up to 10 business days to appear, -depending on your financial institution.
-Original shipping fees (if any) are non-refundable.
-We are not responsible for lost return packages, so please use the prepaid shipping label we provide.
-Be sure to drop off your return at the correct courier listed on your return label—incorrect drop-offs may not make it back to us.
-Please do not use the envelope provided for recycling—orders mailed in this envelope cannot be refunded.
How long does it take to process a refund?
Once we receive your return, we’ll process your refund as quickly as possible. Refunds typically take up to 2 weeks to process, and your financial institution may take up to 10 business days to reflect the refund in your account.
If you have any questions or need assistance, feel free to reach out to us at info@medellasprings.com—we’re happy to help!
What if I received the wrong product?
Oh no! If you received the wrong product, we’ll make it right. Just reach out to us at info@medellasprings.com, and our Customer Support team will assist you in getting the correct item as quickly as possible.
Can I return a product if I’ve already opened it?
If you’ve opened your product but aren’t satisfied, no worries—we offer a 30-day money-back guarantee. Just reach out to us at info@medellasprings.com, and we’ll take care of the rest.
The product I love is out of stock. What do I do?
Stock updates happen regularly, so reach out to us at info@medellasprings.com, and we’ll let you know when it’s expected back.
SUBSCRIPTIONS
What is a Medella Springs Subscription and why should I sign up?
A Medella Springs Subscription is the easiest way to ensure you always have your favorite supplements on hand, supporting your wellness goals without interruption.
With a Medella Springs Subscription, you'll enjoy these amazing benefits:
Save More: Subscribe to one product and get 20% off + Free shipping on every subscription order. Plus a complimentary bottle when you subscribe.
Never Run Out: We'll send you a fresh supply of your Medella Springs supplements right when you need them, so you can maintain your wellness routine without missing a beat.
It's Simple and Convenient: No need to remember to reorder! Once you subscribe, we'll automatically send your next order, ensuring you stay on track with your health goals.
Adapts to Your Needs: We understand your needs may evolve. Our subscription service gives you the flexibility to modify your product selection as needed.
Exclusive Subscriber Perks: Enjoy exclusive benefits and early access to new Medella Springs products—because your commitment to wellness deserves to be rewarded.
Bottom Line:
By subscribing to Medella Springs, you're taking a proactive step in prioritizing your health and well-being. It's more than just convenience; it's a commitment to a healthier, happier you.
How do I sign-up for a Subscription?
It's simple to set up a Medella Springs Subscription! You can sign up on the product page of your favorite targeted supplement.
To subscribe to a new product, go to that product's page and select the "Subscribe" option before adding it to your bag and checking out.
How do I make changes to my Subscription account or payment information?
Managing your Medella Springs Subscription is quick and easy! You can change your shipment date, product selection, frequency, or cancel your subscription through the link in the confirmation email we sent you when you subscribed to our subscription program. Changes for product selection, shipping address, and shipment dates need to be made 2 weeks before your next order is shipped. Once your order is shipped, we can't make any changes.
How do I know when my next Subscription order will arrive?
Medella Springs will send you an email reminder a week before your upcoming Subscription shipment. If you'd like to modify your shipment date or make any changes, be sure to do so 2 weeks before your next shipment. When your Medella Springs Subscription order ships, you will receive a confirmation email with shipping details, including your tracking number. To avoid missing any important updates, please check your spam folder and add us to your safe sender list.
How can I edit or cancel my next shipment date?
We're here to assist you with any changes to your Medella Springs Subscription! You can edit or cancel your upcoming shipment date anytime before 24 hours of your replenishment date. Unfortunately, once your order is placed and you have been charged for it, we are unable to edit or cancel your order. To make sure you have time to make any necessary adjustments, we will send an email reminder letting you know your replenishment order is about to be placed 5 days before your replenishment date.
Can I cancel my Subscription?
We hope you're enjoying your Medella Springs Subscription, but we've made it easy to cancel if needed. You can cancel at any time by logging into your account and going to the "Subscriptions" section. Click "Manage Settings," and there you can cancel each subscription separately. If you think you might want to restart your Subscription service in the future, we suggest pausing your subscription instead of canceling.
Do I get a discount for signing up for Subscription?
Yes, you do! Subscribe to Medella Springs and get a 20% discount on each order, plus Free Shipping.
Will I receive reminders before my Subscription order ships?
Yes, you will! To help you stay informed, we will send you an email reminder a week before your next Subscription order ships.
Can I skip a delivery if I don’t need it yet?
Yes, you can! Medella Springs Subscriptions are designed to be convenient, and you have the ability to skip a delivery if you're not ready for your next shipment.
Are there any penalties for canceling a subscription?
Medella Springs Subscriptions offer flexibility. You can cancel your subscription without penalty at any time.
GENERAL PRODUCT QUESTIONS
What is the difference between Medella Springs and other products on the market?
Medella Springs stands apart because science is at the heart of everything we do. Our formulations are developed by experts, made with high-quality, carefully sourced ingredients, and backed by clinical trials. We follow strict manufacturing standards to ensure purity, potency, and effectiveness—so you get wellness solutions that truly work.
At what age can I use your products?
Most Medella Springs products are designed for adults 18 and older and formulated to support long-term wellness with science-backed ingredients. For younger users, we offer a children’s probiotic for ages 2 and up
As always, we recommend consulting a healthcare professional before introducing any supplement to your routine—because wellness should be as personal as it is powerful.
Are the ingredients safe and where can I find the list of ingredients?
Absolutely! We carefully source high-quality, science-backed ingredients to ensure safety and effectiveness. Our products are manufactured at GMP-certified, FDA-registered facilities. You can find the full ingredient list on each product’s page, so you always know exactly what’s inside.
Are your products vegan? Are your products vegan and cruelty-free?
Do you use any allergens in your products?
Not all of our products are vegan. While some formulas are plant-based, LuciPlex and AddiVance contain fish-derived ingredients. You can check each product page for full ingredient details to find the best fit for your needs.
Are your products fragance-free?
Our supplements contain desiccants to help maintain freshness and potency.
I think I am experiencing a bad reaction to your products. What should I do?
Your well-being is our priority! If you think you’re having a reaction to one of our products, we recommend stopping use immediately and reaching out to your healthcare provider for guidance.
Can I use your products while taking any medication?
If you’re taking medication, we always recommend checking with your healthcare provider before adding any new supplement to your routine. They can help ensure it’s the right fit for you.
Can I use your products if I am pregnant or breastfeeding?
If you’re pregnant or breasfeeding, we always recommend checking with your healthcare provider before adding any new supplement to your routine. They can help ensure it’s the right fit for you.
What form do your supplements come in?
Our supplements come in different forms to fit your needs. AddiVance, Calmposure, Women’s Probiotics, Mega Strain Probiotics, Multi Strain Probiotics, LuciPlex, and NoctoPlex are all in capsule form. Our Children’s Probiotics come as a chewable. We do not currently offer softgels.
What is the smell/taste I am noticing?
Noticing an earthy smell or taste? That’s completely normal! Our products are made with high-quality ingredients, which can sometimes have distinct scents or flavors.
Are your supplements safe for sensitive stomachs? Can I take them on an empty stomach?
Yes! Our supplements can be taken with or without food, so you can choose what works best for you. Our products are generally well-tolerated, even for those with sensitive stomachs.
Can I take multiple Medella Springs products together?
Yes! Medella Springs products are designed to work well together, so you can take multiple supplements to support your wellness goals. For ongoing convenience, consider subscribing to your favorites for hassle-free deliveries. Please always consider to consult your doctor for any specific questions.
How are your products tested for safety and quality?
We follow strict quality and safety standards to ensure every supplement meets the highest level of excellence. Our products are made under GMP certification in FDA registered facilities.
Where are your products manufactured?
Our products are proudly manufactured in a GMP-certified, FDA-registered facilities in the United States.
Are these products FDA-approved?
Like all dietary supplements, these have not been evaluated by the FDA and are not intended to diagnose, treat, cure, or prevent any disease. If you have any concerns or questions, we recommend consulting a healthcare professional. You can also reach out to us at info@medellasprings.com—we’re happy to help!
How should I store these products to ensure their effectiveness?
We recommend storing them in a cool, dry place away from direct sunlight and moisture. Be sure to follow the recommended dosage for the best results.
What should I do if I miss a dose?
No worries if you miss a dose! Just continue with your next scheduled dose as recommended—there’s no need to double up. Consistency is key, so try to take your supplements at the same time each day for the best long-term results.
Do your products undergo third-party testing?
Quality and safety are paramount at Medella Springs. Our products are transparent & tested to meet our high standards.
Are your products cruelty-free? / Do you test on animals?
At Medella Springs, we believe in compassion for all living beings. Our products are cruelty-free, and we never conduct animal testing.
NOCTOPLEX
For best results, How do I take the NoctoPlex?
For best results, take one tablet of NoctoPlex 30 minutes before bed. Do not exceed two per night unless advised by your healthcare provider.
Can I take NoctoPlex regularly?
Yes, NoctoPlex is non-habit forming for occasional or regular use. It's also great for those times when you're traveling and need help adjusting to a new time zone.
Will NoctoPlex make me feel drowsy the next day?
NoctoPlex is designed to help you wake up feeling refreshed, not groggy. In clinical trials, users reported waking up energized and ready to take on the day—without the sluggishness that comes with other sleep aids.
Why does NoctoPlex have more ingredients than other sleep products that I have tried in the past?
NoctoPlex is formulated with a unique blend of 12 ingredients to address multiple factors that can disrupt sleep. Unlike other sleep aids, it does more than just help you fall asleep—it works in two key ways:
Prepares your body for rest by calming the mind, promoting relaxation, and easing digestion.
Supports deep, uninterrupted sleep by resetting your natural sleep cycle and helping you fall back asleep if you wake up.
NoctoPlex is clinically formulated to work with your body’s natural rhythms, providing a well-rounded approach to better sleep."
Is NoctoPlex safe for regular, long-term use?
NoctoPlex is non-habit forming for regular use. For best results, take it daily for two weeks to help reset your sleep cycle. After that, use it as needed to maintain restful sleep. Just remember to avoid alcohol and refrain from driving or operating machinery after taking it.
Is NoctoPlex habit-forming?
NoctoPlex is non-habit forming. Its custom formula is designed to help you fall asleep, stay asleep, and wake up refreshed—without the grogginess or side effects that can come with other sleep aids.
Can I take NoctoPlex with other supplements or medications?
If you’re taking prescription medications or other supplements, we recommend checking with your doctor before adding NoctoPlex to your routine. While NoctoPlex is made with high quality non-habit-forming ingredients, everyone’s body is different, and certain combinations may require professional guidance.
This is especially important if you’re already taking sleep aids, mood-supporting supplements, or medications that affect the nervous system. Your healthcare provider can help ensure that NoctoPlex fits safely into your wellness plan—so you can rest easy, knowing it’s the right choice for you.
Has there been any research done on NoctoPlex?
Yes! NoctoPlex has been clinically tested in a Clinical Trial against a placebo—and the results speak for themselves. Participants fell asleep faster, stayed asleep longer, and experienced better overall sleep quality.
Even better? No side effects were reported during the study, so you can feel confident knowing NoctoPlex is designed to work with your body.
Is NoctoPlex suitable for vegetarians or vegans?
Yes! NoctoPlex is suitable for both vegetarians and vegans. It’s made with plant-based ingredients and contains no animal-derived components.
What is the difference between NoctoPlex and other products on the market? / How is NoctoPlex different from melatonin supplements I’ve tried before?
NoctoPlex goes beyond melatonin and other sleep aids by addressing multiple factors that can disrupt sleep. Its unique blend of 12 clinically formulated ingredients works in two key ways:
1. Prepares your body for rest by calming a restless mind, promoting relaxation, and easing digestion.
2. Supports deep, uninterrupted sleep by resetting your natural sleep cycle and helping you fall back asleep if you wake up.
Unlike single-ingredient sleep supplements, NoctoPlex is designed to work with your body’s natural rhythms—so you wake up refreshed, not groggy.
Are there any side effects associated with NoctoPlex?
No known side effects have been reported with NoctoPlex. If you have any concerns, we always recommend checking with your healthcare provider.
Does NoctoPlex contain allergens (e.g., gluten, dairy, soy, nuts)?
NoctoPlex is free from common allergens, including gluten, dairy, soy, nuts, and fish. Produced in a GMP-certified facility that processes other ingredients that may contain glute, daity, soy, nuts, and fish. Good manufacturing processes are made to limit the risk. If you have specific concerns, we recommend checking the full ingredient list on the product page or consulting with your healthcare provider.
Can I take NoctoPlex if I have an unpredictable sleep schedule?
Yes! NoctoPlex is designed to support restful sleep, even with an unpredictable schedule. Originally created for emergency responders, it helps you fall asleep faster and stay asleep, whether you’re adjusting to shift work or irregular rest times.
Can I use NoctoPlex occasionally, or do I need to take it every night?
You can take NoctoPlex as needed! It’s completely non-habit forming, so whether you use it every night or only occasionally, it’s designed to support your sleep whenever you need it.
Can NoctoPlex help with stress-related sleeplessness?
Yes! NoctoPlex is designed to help with stress-related sleeplessness by calming the mind and promoting relaxation, making it easier to fall asleep and stay asleep. Its unique blend of ingredients works with your body’s natural rhythms to support restful, restorative sleep.
Is NoctoPlex safe for people with pre-existing medical conditions?
If you have a pre-existing medical condition or are taking medication, we recommend checking with your doctor before adding NoctoPlex to your routine. Your healthcare provider can help ensure it’s the right fit for you.
Can NoctoPlex be used during pregnancy or breastfeeding?
If you’re pregnant or breastfeeding, we recommend consulting your healthcare provider before using NoctoPlex. They can help determine if it’s the right choice for you and your baby’s needs.
How should I store NoctoPlex?
Store it in a cool, dry place away from direct sunlight and moisture.
CALMPOSURE
Who can benefit from taking Calmposure?
Calmposure is great for anyone looking to manage everyday stress from situations or life events. If you're experiencing chronic or severe anxiety, we recommend consulting your physician.
For best results, How do I take the Calmposture?
Take Calmposure up to 30 minutes before a stressful event to stay ahead of the tension—but if stress catches you off guard, no worries. You can also take it during or after to help bring yourself back to balance.
How often can I take Calmposure?
You can take up to six tablets per day as needed. Start with two tablets, and if you don’t achieve the desired effect, you can take up to two more after 30 minutes. Just be sure not to exceed six tablets per day.
Is Calmposure FDA approved?
Calmposure is a dietary supplement, not a drug, and like all supplements, it is not pre-approved by the FDA before going to market. Please note that dietary supplements are not intended to diagnose, treat, cure, or prevent disease.
If you have any concerns, we recommend consulting your healthcare provider.
What do the active ingredients in Calmposure do?
Calmposure is designed to help you handle life’s stressful moments with ease. Its unique blend of amino acids balances stress hormones, keeping you calm and in control. The added vitamins and minerals support a healthy nervous system, helping your body respond to stress while maintaining energy levels. Plus, with the purest forms of lemon balm, valerian root, and curcumin, Calmposure naturally promotes relaxation, so you can feel more centered, no matter what the day throws your way.
Are there any known side effects from taking Calmposure?
In clinical trials, participants reported no side effects when taking Calmposure at the recommended dose. If you’re considering adding it to your routine, checking the ingredient list first is always a good idea—primarily if you have known sensitivities. That way, you can feel confident that Calmposure is the right fit for you.
Can I take Calmposure with my regular prescription medications?
In the Calmposure clinical trial, there were no reported drug interactions resulting from Calmposure therapy. Please consult your physician prior to starting Calmposure if you have any questions about using Calmposure with your regular course of prescriptions or your dosing schedule.
How will Calmposure make me feel?*
Calmposure is specially formulated to reduce stress without unwanted side effects—no sluggishness, fogginess, fatigue, or drowsiness—just a balanced, clear-headed calm that helps you stay focused and in control.
Can I take Calmposure with food?
Take Calmposure whenever stress starts creeping in—whether you see it coming or it catches you off guard. You can take it with or without food, making it easy to fit into your day whenever you need a little extra calm.
Can I take Calmposure with Alcohol?
Take Calmposure with water whenever you need a little extra support. While using Calmposure, it’s best to keep alcohol consumption in check—moderation is key to getting the most out of its calming benefits.
How long should I expect the stress-blocking effects of Calmposure to last?
Calmposure is designed to keep you feeling balanced for up to four hours after each dose, helping you stay in control during stressful moments. Need a little extra support? You can take up to six tablets daily for longer-lasting relief—giving you the flexibility to manage stress on your terms.
Is Calmposure habit-forming?
No need to worry—Calmposure is made with vitamins, minerals, amino acids, and natural ingredients, all carefully formulated to support stress relief without the risk of habit formation.
Is Calmposure safe for kids to take?
Calmposure is designed for adults 18 and older. But good news—Medella Springs is actively researching a pediatric version to ensure it’s safe, effective, and well-tolerated for younger users. Once the study is complete, we plan to launch Calmposure for Kids, so the whole family can benefit from stress support.
Does Calmposure require consistent daily use to be effective?
No, Calmposure works whenever you need it! Take it up to 30 minutes before a stressful event to stay ahead of tension. If stress catches you off guard, you can also take it during or after to help restore your balance.
Is Calmposure safe for long-term use?
Yes! Calmposure can be taken as needed, up to six tablets per day. Start with two tablets, and if needed, you can take up to two more after 30 minutes, without exceeding six per day.
Clinical trials have shown it to be safe and well-tolerated, with no reported side effects at the recommended dosage. If you have any concerns, check in with your healthcare provider
Can I take Calmposure while pregnant or nursing?
If you're pregnant or nursing, we recommend consulting your healthcare provider before taking Calmposure. They can help determine if it's the right choice for you.
Will Calmposure affect my energy levels?
No, Calmposure is designed to help manage situational stress without causing drowsiness or affecting your energy levels.
How should I store Calmposure?
To keep Calmposure fresh and effective, store it in a cool, dry place away from direct sunlight and moisture. Be sure to keep it out of reach of children.
Can Calmposure help with sleep?
Calmposure isn’t a sleep aid, but it can help you relax before bed, making it easier to unwind and fall asleep naturally.
Is Calmposure suitable for vegetarians or vegans?
Yes! Calmposure is suitable for both vegetarians and vegans.Produced in a GMP-certified facility that processes other ingredients that may contain glute, daity, soy, nuts, and fish. Good manufacturing processes are made to limit the risk. If you have specific concerns, we recommend checking the full ingredient list on the product page or consulting with your healthcare provider.
How quickly will Calmposure work when I’m feeling stressed?
Calmposure starts working within 30 minutes to help you stay ahead of stress. If tension catches you off guard, don’t worry—you can also take it during or after a stressful moment to help bring yourself back to balance.
Is Calmposure safe if I’m already taking vitamins or other supplements?
We recommend consulting your healthcare provider before taking Calmposure. They can help determine if it's the right choice for you.
Does Calmposure contain gluten or dairy?
Calmposure is free from gluten and dairy. Produced in a GMP-certified facility that processes other ingredients that may contain glute, daity, soy, nuts, and fish. Good manufacturing processes are made to limit the risk. If you have specific concerns, we recommend checking the full ingredient list on the product page or consulting with your healthcare provider.
What is the difference between Calmposure and other products on the market?
Calmposure delivers fast-acting stress relief in just 30 minutes. It is a potent, clinically tested, and non-habit-forming formula. Our products are made under GMP certification in FDA-registered facilities.
Can Calmposure be taken alongside caffeine?
While Calmposure and caffeine are not known to have adverse interactions, it's important to be mindful of your individual sensitivity to both substances. You can take them together, but we advise monitoring for any potential stimulatory effects.
Is Calmposure tested?
Calmposure is formulated with clinically backed ingredients and tested for quality and efficacy.
ADDIVANCE
Who can use AddiVance?
AddiVance is designed for adults 18 and older who want support with focus, mental clarity, and concentration. If you have any health concerns, we recommend checking with your healthcare provider before use.
For best results, How do I take AddiVance?
For optimal support, take two (2) capsules twice a day. Consistency is key, so try to make it part of your daily routine!
What are the ingredients in AddiVance?
We’re all about transparency! You can find the full list of carefully selected ingredients on the AddiVance product page. If you have any questions or need more details, we’re happy to help!
When can I expect results from using AddiVance?
Everyone’s experience differs, but most users notice improvements within two to four weeks of consistent use. Clinical trials have shown optimal results after eight weeks of daily use. For best results, take AddiVance as directed and allow time for its ingredients to work in harmony with your body’s natural processes.
What is the difference between AddiVance and other products on the market?
AddiVance was developed by the same experts behind Adderall, delivering powerful focus and cognitive support—without the harmful side effects or dependency concerns of stimulants.
It’s crafted with a clinically validated blend of high-quality ingredients, providing essential nutrients to enhance focus, improve mental clarity, and support long-term brain health.
Can I take AddiVance if I’m pregnant or breastfeeding?
If you're pregnant or breastfeeding, we recommend consulting your healthcare provider before taking AddiVance. They can help determine if it’s the right fit for you during this time.
Are there any specific times of day when AddiVance should be taken?
For best results, take two (2) capsules twice a day. You can take it at any time, but many users find it helpful to take one dose in the morning and another in the afternoon to support focus throughout the day.
Is AddiVance safe for long-term use?
Yes! AddiVance is a clinically proven, non-habit-forming supplement designed for daily use. It helps support attention span, mental clarity, and concentration over time. For best results, take two (2) capsules twice a day as part of your routine.
Does AddiVance interfere with sleep?
No, AddiVance is designed to support focus and mental clarity without disrupting your sleep. If you’re sensitive to supplements, you may prefer taking your second dose earlier in the day.
Is AddiVance suitable for vegetarians or vegans?
AddiVance is not vegan or vegetarian-friendly, as it contains soy and fish-derived ingredients like Fish Oil. If you have any dietary restrictions, we recommend checking the full ingredient list to ensure it’s the right fit for you.
Is AddiVance suitable for individuals with dietary restrictions or allergies?
AddiVance contains soy (as Sharp-PS 70 Phosphatidylserine) and fish oil (as EPA & DHA), so it may not be suitable for those with related allergies or dietary restrictions. Produced in a GMP-certified facility that processes other ingredients that may contain gluten, dairy, soy, nuts, and fish. Good manufacturing processes are made to limit the risk of cross-contamination. If you have specific concerns, we recommend checking the full ingredient list on the product page or consulting with your healthcare provider.
What should I do if I miss a dose of AddiVance?
No worries! If you miss a dose, simply continue with your next scheduled dose as recommended. There’s no need to double up—just stick to your regular routine for the best results.
Can AddiVance be taken by older adults to support brain health?
AddiVance may help support focus and mental clarity in older adults, but for comprehensive brain health and long-term cognitive support, we recommend LuciPlex. If you’re unsure which product is best for you, consult your healthcare provider—or reach out to us at info@medellasprings.com. We’re happy to help!
Does AddiVance have any potential side effects?
AddiVance is clinically tested and well-tolerated, with no significant side effects reported in studies. It is a non-habit-forming supplement designed to support focus and mental clarity without the jitters or crashes associated with stimulants.
However, as with any supplement, individual responses may vary. If you experience any unexpected effects, we recommend consulting your healthcare provider. If you have any questions, feel free to reach out to us at info@medellasprings.com—we’re happy to help!
Is AddiVance safe for individuals with pre-existing health conditions?
If you have a pre-existing health condition, we recommend consulting your healthcare provider before taking AddiVance. They can help determine if it’s the right fit for your needs and ensure it works well with any medications or treatments you may be taking.
Are there any risks associated with exceeding the recommended dosage of AddiVance?
AddiVance is clinically tested and safe when taken as directed. Take two (2) capsules twice a day as instructed for best results.
We recommend consulting your healthcare provider if you have any concerns about dosage or how AddiVance fits into your routine. For additional support, feel free to contact us at info@medellasprings.com—we’re happy to help!
How do I store AddiVance?
Store it in a cool, dry place away from direct sunlight and moisture. Be sure to keep the bottle tightly closed and out of reach of children.
Is AddiVance suitable for children or young adults?
AddiVance is formulated and recommended for adults seeking cognitive support. It is especially beneficial for those looking to maintain cognitive function as they age. AddiVance is not recommended for children at this time. Clinical trials involving children have been conducted, but the current formulation is intended for adults.
Does AddiVance contain gluten or dairy?
AddiVance is produced in a GMP-certified facility that processes other ingredients that may contain gluten, daity, soy, nuts, and fish. Good manufacturing processes are made to limit the risk. If you have specific concerns, we recommend checking the full ingredient list on the product page or consulting with your healthcare provider.
Can AddiVance be taken alongside caffeine?
While AddiVance and caffeine are not known to have adverse interactions, it's advisable to be aware of how your body responds to the combination. You can take them together, but we recommend paying attention to any potential stimulatory effects.
Can AddiVance be taken with other brain health supplements?
Yes, AddiVance is designed to work alongside both other brain health supplements and prescription medications. However, we still recommend consulting your healthcare provider before combining AddiVance with any medication or other supplements.
LUCIPLEX
Is LuciPlex safe for long term use?
Yes! LuciPlex is clinically formulated for long-term brain health. Its drug-free blend of vitamins, minerals, amino acids, and patented ingredients is designed to provide essential nutrition that supports memory, focus, and overall neurological function over time.
How long does it take before I can expect to see results?
Results vary, but many users notice improvements within 2 to 4 weeks, with clinical studies showing optimal benefits at 8 weeks of daily use. LuciPlex works overtime to support memory, concentration, mood, energy, and stress management by replenishing essential brain nutrients.
Note:
Since cognitive health is influenced by factors like age, diet, and lifestyle, give your brain time to absorb the full benefits.
Why so many ingredients? Other brain health products only have one or a couple ingredients.
Brain health isn’t one-dimensional, and neither is LuciPlex. Instead of relying on a single ingredient, LuciPlex combines 24 carefully selected nutrients that work together to support memory, focus, and long-term cognitive function.
Its unique formula is designed to boost neural stem cell generation, helping your brain stay resilient over time.
It also reduces inflammation in nerve cells, which supports better communication between brain cells. Additionally, LuciPlex helps clear beta-amyloid plaques, which are linked to cognitive decline, and slows brain atrophy, a key factor in aging. The formula also supports neurotransmitter levels, helping to improve clarity and focus.
On top of that, LuciPlex addresses selenium deficiency, which can impact cognitive function as we age. No single ingredient can do all that—LuciPlex is designed to give your brain the comprehensive support it needs.
When is the best time to take LuciPlex? Should I take LuciPlex with food?
You can take LuciPlex at any time of day, with or without food—whatever works best for you. For best results, we recommend making it part of your daily routine to ensure consistency and long-term benefits.
If you have any concerns, we recommend consulting your healthcare provider.
I am on prescription medications. Is it safe to use LuciPlex with prescription drugs?
If you’re taking prescription medications, we recommend consulting your healthcare provider before adding LuciPlex to your routine. They can help ensure it’s the right fit for you. Feel free to share the LuciPlex product label with your doctor for a full ingredient breakdown.
Is there evidence that demonstrates that LuciPlex really works?
Yes! The LuciPlex Clinical Trial studied 77 participants who took LuciPlex daily for eight weeks, showing improvements in memory, focus, and cognitive clarity. Additionally, separate clinical trials on key ingredients have demonstrated benefits such as slowing brain atrophy, supporting neurotransmitter function, and reducing the risk of neurodegenerative decline.
LuciPlex contains patented ingredients that work together in a way you won’t find in other brain health supplements—giving your brain the comprehensive support it needs.
Is LuciPlex appropriate for long term use?
Yes! LuciPlex is designed for long-term brain health with a drug-free blend of high-quality vitamins, minerals, amino acids, and patented ingredients. It provides essential nutrition to support memory, focus, and cognitive function over time, helping to keep your brain sharp, clear, and resilient as you age.
How soon can I start experiencing the benefits of LuciPlex?
Everyone’s experience is different, but many users notice improvements within two to four weeks, with clinical studies showing optimal results after eight weeks of daily use. LuciPlex works over time to support memory, concentration, mood, energy, and stress management by replenishing essential brain nutrients.
Since cognitive health is influenced by factors like age, diet, and lifestyle, consistency is key. Stick with it, and let LuciPlex help keep your mind sharp and resilient.
What makes LuciPlex’s formula so effective in supporting long-term brain health?
LuciPlex is a comprehensive brain health formula with 24 carefully selected ingredients that work together to support memory, focus, and cognitive longevity. It helps boost neural stem cell generation, reduce inflammation, clear beta-amyloid plaques, and slow brain atrophy—all key factors in maintaining brain health as you age.
It also addresses selenium deficiency, which is linked to cognitive decline. No single-ingredient supplement offers this level of support—because brain health requires a holistic approach.
For best Results, when is the best time to take LuciPlex? Should I take LuciPlex with food?
You can take LuciPlex at any time of day, with or without food—whatever works best for you. For best results, make it part of your daily routine to stay consistent and keep your brain fueled for optimal performance.
Can I use LuciPlex with prescription medications or have pre-existing health conditions?
If you have a pre-existing health condition or are taking prescription medications, we recommend consulting your healthcare provider before adding LuciPlex to your routine. Share the LuciPlex product label with them so they can determine if it’s the right fit for your brain health and ensure compatibility with any treatments or medications.
Is there evidence that demonstrates that LuciPlex really works?
Yes! A clinical trial with 77 participants who took LuciPlex daily for eight weeks showed improvements in memory, focus, and cognitive clarity.
Additionally, separate studies on its key ingredients have demonstrated benefits like slowing brain atrophy, supporting neurotransmitter function, and reducing the risk of neurodegenerative decline.
LuciPlex contains patented ingredients that work together in a way you won’t find in other brain health supplements—helping to protect long-term cognitive function and keep your mind sharp.
What is the difference between LuciPlex and other products on the market?
LuciPlex is a clinically validated formula designed to support memory, focus, and cognitive function. Unlike other supplements, it contains patented ingredients that work together to slow brain atrophy, enhance neurotransmission, and support long-term neurological health—a level of support you won’t find in single-ingredient products.
Can I take LuciPlex for short-term memory improvement?
LuciPlex is designed for both short-term and long-term brain health. In clinical trials, participants who took LuciPlex daily for eight weeks saw improvements in memory, focus, and cognitive clarity. Its patented ingredients work together to support brain function, slow cognitive decline, and enhance neurotransmission—providing comprehensive support beyond just short-term memory.
For best results, consistency is key!
Are there any dietary restrictions for LuciPlex? Is it vegetarian, vegan, or allergen-free?
LuciPlex contains soy and fish-derived ingredients, so it is not suitable for vegetarians or vegans. Produced in a GMP-certified facility that processes other ingredients that may contain gluten, dairy, soy, nuts, and fish. Good manufacturing processes are made to limit the risk. If you have specific concerns, we recommend checking the full ingredient list on the product page or consulting with your healthcare provider.
How should I store LuciPlex to ensure its quality?
Store LuciPlex in a cool, dry place away from direct sunlight and moisture. Be sure to keep the bottle tightly closed and out of reach of children.
Can LuciPlex be taken alongside caffeine?
Yes, LuciPlex can be taken with caffeine. However, we suggest monitoring any stimulatory effects, as individual reactions may vary.
Can my teenager take LuciPlex?
LuciPlex is formulated for adults 18 and older.
Does LuciPlex contain gluten or dairy?
LuciPlex is formulated without gluten or dairy, making it suitable for individuals with gluten or dairy sensitivities. Produced in a GMP-certified facility that processes other ingredients that may contain glute, daity, soy, nuts, and fish. Good manufacturing processes are made to limit the risk. If you have specific concerns, we recommend checking the full ingredient list on the product page or consulting with your healthcare provider.
Does LuciPlex have any known side effects?
LuciPlex is formulated with ingredients that are generally considered safe. While most users tolerate LuciPlex well, individual reactions can vary. If you have any questions or concerns, please consult your healthcare provider.
Can LuciPlex be combined with other supplements?
LuciPlex is formulated with compatibility in mind, as are all Medella Springs supplements. While they are designed to work well together, we recommend consulting your healthcare provider before combining LuciPlex with other supplements to ensure there are no potential interactions.
Mega-Strain Probiotic + Prebiotic for Men
What makes Multi-Strain different from other probiotics?
Multi-Strain is a balanced probiotic blend specifically formulated for men's digestive and immune health. It contains 4 targeted strains and 12 billion CFU to support everyday digestive well-being.
What are prebiotics?
Prebiotics are like food for the good bacteria in your gut. They're a type of fiber that helps these friendly bacteria thrive, which is important for healthy digestion and a strong immune system.
Why are Medella Naturals probiotics not refrigerated?
We understand that many probiotics require refrigeration, but ours are a bit different. We use a special delayed-release capsule that protects the probiotics and keeps them shelf-stable for up to two years at room temperature. We use a specifically designed desiccant-lined bottle that is opaque and moisture resistant, enabling Medella's probiotics to remain shelf stable and not need refrigeration.
So, whether you're at home or on the go, you can trust that your Medella Springs probiotics are staying potent and effective.
How are Medella Naturals packaged to ensure quality?
We take extra care in packaging our probiotics to ensure they stay fresh and potent! We use a special patented seal technology that creates a moisture-tight environment, kind of like a protective cocoon for the probiotics. This helps preserve their stability and extend their potency, so you can be confident you're getting the full benefits.
Unlike those old-school foil induction seals, our packaging technology actually "re-seals" the bottle every time you close it. This means your probiotics stay protected from moisture and other elements that could degrade their quality, ensuring they remain effective throughout their shelf life.
Are Medella Naturals probiotics vegan friendly?
Our probiotics are produced in a GMP-certified facility that processes other ingredients that may contain gluten, daity, soy, nuts, and fish. Good manufacturing processes are made to limit the risk. If you have specific concerns, we recommend checking the full ingredient list on the product page or consulting with your healthcare provider.
What is the best time to take my probiotic?
For optimal results, we recommend taking your probiotic first thing in the morning on an empty stomach with water. This allows the probiotics to reach your gut quickly and start working their magic! However, if you forget or it's not convenient, you can take it at any time of day.
Multi-Strain Probiotic + Prebiotic for Men
What makes Multi-Strain different from other probiotics?
Multi-Strain is a balanced probiotic blend specifically formulated for men's digestive and immune health. It contains 4 targeted strains and 12 billion CFU to support everyday digestive well-being.
Why are Medella Naturals probiotics not refrigerated?
We understand that many probiotics require refrigeration, but ours are a bit different. We use a special delayed-release capsule that protects the probiotics and keeps them shelf-stable for up to two years at room temperature. We use a specifically designed desiccant-lined bottle that is opaque and moisture resistant, enabling Medella's probiotics to remain shelf stable and not need refrigeration.
So, whether you're at home or on the go, you can trust that your Medella Springs probiotics are staying potent and effective.
How are Medella Naturals packaged to ensure quality?
We take extra care in packaging our probiotics to ensure they stay fresh and potent! We use a special patented seal technology that creates a moisture-tight environment, kind of like a protective cocoon for the probiotics. This helps preserve their stability and extend their potency, so you can be confident you're getting the full benefits.
Unlike those old-school foil induction seals, our packaging technology actually "re-seals" the bottle every time you close it. This means your probiotics stay protected from moisture and other elements that could degrade their quality, ensuring they remain effective throughout their shelf life.
Are Medella Naturals probiotics vegan friendly?
Our probiotics are produced in a GMP-certified facility that processes other ingredients that may contain gluten, daity, soy, nuts, and fish. Good manufacturing processes are made to limit the risk. If you have specific concerns, we recommend checking the full ingredient list on the product page or consulting with your healthcare provider.
What is the best time to take my probiotic?
For optimal results, we recommend taking your probiotic first thing in the morning on an empty stomach with water. This allows the probiotics to reach your gut quickly and start working their magic! However, if you forget or it's not convenient, you can take it at any time of day.
Women's Probiotic Cranberry
What makes Women's Probiotic Cranberry different from other probiotics?
This unique formula is designed to support women's holistic health, including digestive, immune, vaginal, and urinary health.
It combines a balanced blend of 4 probiotic strains with 6 billion CFU, plus the added benefits of cranberry, to help prevent UTIs and promote overall well-being.
Why are Medella Naturals probiotics not refrigerated?
We understand that many probiotics require refrigeration, but ours are a bit different. We use a special delayed-release capsule that protects the probiotics and keeps them shelf-stable for up to two years at room temperature. We use a specifically designed desiccant-lined bottle that is opaque and moisture resistant, enabling Medella's probiotics to remain shelf stable and not need refrigeration.
So, whether you're at home or on the go, you can trust that your Medella Springs probiotics are staying potent and effective.
How are Medella Naturals packaged to ensure quality?
We take extra care in packaging our probiotics to ensure they stay fresh and potent! We use a special patented seal technology that creates a moisture-tight environment, kind of like a protective cocoon for the probiotics. This helps preserve their stability and extend their potency, so you can be confident you're getting the full benefits.
Unlike those old-school foil induction seals, our packaging technology actually "re-seals" the bottle every time you close it. This means your probiotics stay protected from moisture and other elements that could degrade their quality, ensuring they remain effective throughout their shelf life.
Are Medella Naturals probiotics vegan friendly?
Our probiotics are produced in a GMP-certified facility that processes other ingredients that may contain gluten, daity, soy, nuts, and fish. Good manufacturing processes are made to limit the risk. If you have specific concerns, we recommend checking the full ingredient list on the product page or consulting with your healthcare provider.
What is the best time to take my probiotic?
For optimal results, we recommend taking your probiotic first thing in the morning on an empty stomach with water. This allows the probiotics to reach your gut quickly and start working their magic! However, if you forget or it's not convenient, you can take it at any time of day.
Kid's Chewable Probiotic + Prebiotic
What makes Kid's Chewable Probiotic + Prebiotic different from other probiotics?
This probiotic is specifically formulated for children ages 2 and up.
It comes in delicious, chewable wild berry-flavored tablets, making it easy and enjoyable for kids to take. With 6 billion CFU and a blend of two targeted strains, it supports digestive and immune health in growing children
What are prebiotics?
Prebiotics are like a special kind of fuel that helps the good bacteria in your gut thrive! They're a type of plant fiber that your body can't digest, but they act as food for the beneficial probiotics in your digestive system.
Think of it this way: probiotics are the friendly workers in your gut, and prebiotics are the healthy snacks that keep them energized and doing their job! By nourishing these good bacteria, prebiotics help maintain a balanced gut microbiome, which is essential for healthy digestion and a strong immune system.
What is the recommended age range of the Kids probiotic?
The Kids Probiotic is formulated specifically for children ages 2 and older. It's a great way to support their digestive and immune health during their important growth years.
Why are Medella Naturals probiotics not refrigerated?
We understand that many probiotics require refrigeration, but ours are a bit different. We use a special delayed-release capsule that protects the probiotics and keeps them shelf-stable for up to two years at room temperature. We use a specifically designed desiccant-lined bottle that is opaque and moisture resistant, enabling Medella's probiotics to remain shelf stable and not need refrigeration.
So, whether you're at home or on the go, you can trust that your Medella Springs probiotics are staying potent and effective.
How are Medella Naturals packaged to ensure quality?
We take extra care in packaging our probiotics to ensure they stay fresh and potent! We use a special patented seal technology that creates a moisture-tight environment, kind of like a protective cocoon for the probiotics. This helps preserve their stability and extend their potency, so you can be confident you're getting the full benefits.
Unlike those old-school foil induction seals, our packaging technology actually "re-seals" the bottle every time you close it. This means your probiotics stay protected from moisture and other elements that could degrade their quality, ensuring they remain effective throughout their shelf life.
Are Medella Naturals probiotics vegan friendly?
Our probiotics are produced in a GMP-certified facility that processes other ingredients that may contain gluten, daity, soy, nuts, and fish. Good manufacturing processes are made to limit the risk. If you have specific concerns, we recommend checking the full ingredient list on the product page or consulting with your healthcare provider.
What is the best time to take my probiotic?
For optimal results, we recommend taking your probiotic first thing in the morning on an empty stomach. This allows the probiotics to reach your gut quickly and start working their magic! However, if you forget or it's not convenient, you can take it at any time of day.
